Healthcare institutions want to cure or care for patient/clients quickly, comfortably and with a high quality level. That is the core competence of a hospital (Cure) or nursing and/or homecare facility (Care). The IT organization of a healthcare institution supports that mission, at the same time, healthcare institutions experience great pressure at the moment due to developments in economy, society and laws:
- On-demand healthcare.
- Cutbacks and cost savings.
- The quality of care should increase and be guaranteed.
- Interchangeability of data between healthcare institutions.
- Increasing demand for care and lack of medical staff.
- Being able to work irrespective of time and place as medical employee (mobile equipment).
- Patient and client (or parents) participation in the treatment process.
- Higher patient and client satisfaction.
- Attractive work environment and less work pressure.
- Governance, Risk & Compliance.
These developments denote the importance of having information accessible in the right format, place and time in places where patients/clients and medical staff meet each other. It concerns both physical logistics, but also integration of data in an information structure system. Ricoh’s Smart Document Management aims at less use of paper in healthcare via digitalisation and guidance in this change process. It supports information processes as well as the physical treatment process of patients and clients. Digitalization of patient and client records and company data make treatments and care processes more efficient and safer. It also links medical processes to administration processes in a healthcare institution. This enables healthcare institutions to adhere to a business like approach. It saves operational costs, makes healthcare institutions more attractive on the job market and increases patient/client satisfaction. A few trends that support a paperless office in healthcare have been mentioned above. It is usually a compelling event, happening or development that forces organisations to rethink their document structure. The preconditions are different for every healthcare institution. The introduction of a paperless office strongly depends on the maturity level of an organization and the support from employees and the healthcare institution. They are the ones that will have to work and live with it. The solution is often a step-by-step introduction of the paperless office. In that way, an organization can take the first step to a paperless office whenever they want.
Read the white Paper: Healthcare White paper MDS
The American Recovery and Reinvestment Act (ARRA ) of 2009 gave information technology a huge boost in the healthcare industry. ARRA ’s Healthcare Information Technology for Economic and Clinical Health (HITE CH). Act allocated $19.2 billion for provider adoption of electronic health records (EHR s). In the last year, physicians and healthcare organizations have focused their health IT initiatives on EHR and electronic medical record (EMR) implementation and the “meaningful use” that must be derived from these systems in order to qualify for federal stimulus funds.
While EHR s and EMRs are viewed as a core IT system, forward-thinking healthcare organizations are deploying other solutions to not only complement their EHR and EMR systems, and in doing so achieve meaningful use, but drive value across their enterprise. Given the impact of the economic recession, reimbursement cuts and the rise of self-pay, healthcare organizations are looking for health IT investments that deliver both clinical and financial value, and can be leveraged for future initiatives. Document and content management solutions fulfill healthcare providers’ strategic requirements.
Healthcare IT News and Healthcare Finance News each conducted a survey, on behalf of Hyland Software, the leading developer of OnBase enterprise content management (ECM) software, to determine healthcare providers’ perceptions and usage of document and content management solutions as part of their organization’s IT infrastructure. Allina Hospitals and Clinics, Bayonne Medical Center, Cleveland Clinic Health System, SS M Health Care and University Hospitals of Cleveland also participated in case studies to highlight the benefits they realized in deploying a content management solution.
While these applications are slowly emerging as a core enterprise-wide IT solution — thanks to early adopters illustrated in the case studies — mainstream adoption is still a few years away, the surveys show. The trend may accelerate, however, with the rise of documented clinical and financial benefits by visionary healthcare organizations.
Read the article Whitepaper Healthcare Document Management
Ricoh works with hospitals to improve efficiency, providing more time to spend on patient care. Immediate and secure access to medical information, issues of mobility and increasing demands from patients for a more proactive approach to healthcare, are all key issues affecting the healthcare sector. Through digitisation, Ricoh can help the healthcare sector to streamline processes. It works to empowers employees to work more efficiently from any location, share information securely and provide more cost-effective levels of patient care.